Frequently Asked Questions

Archive 2022-2023

Home

TO GET ID CARD

  • Visit the Aetna Student Health site here, then scroll down and click "Get Your ID Card".
  • Enter your student ID and Date of Birth.

 

SIGN UP FOR AETNA NAVIGATOR - to view Explanation of Benefits, Coverage and find doctors in your area.

  • You will need your ID Card to register for Aetna Navigator (click "How to Print and ID Card" located in Quick Links).
  • Visit the Aetna Navigator site here, then scroll down and click "Register/Login".
  • Follow the instructions to register your new account.

Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment

Waiver (Opt Out)

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Spring 22-23 waiver deadline ended 01/31/2023. The online waiver system can no longer accept new waiver requests.

The Summer I 22-23 waiver deadline ended 06/02/2023. The online waiver system can no longer accept new waiver requests.

The Summer 2 waiver deadline ended 07/03/2023. The online waiver system can no longer accept new waiver requests.

Claims

Enhanced Products

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
P.O. Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
PO Box 981106
El Paso, TX  79998
1 (877) 480-4161
Customer Service Number

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected